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Interlibrary Loans: FAQ

InterLibrary Loan FAQ

Log into your ILL account

The University Library is pleased to announce we have transitioned to an improved ILL user interface! Log in using the same username (your full email) and password as you do logging into Canvas or Outlook. If you have any questions regarding your ILL requests, please email or call 254-519-5769 or 254-519-5798

What is it?

Interlibrary loan is a service to obtain materials not available in your local collection. Requests may be made for books from other libraries nationwide. Requested items may include books, journal articles, microforms, videos, etc. All materials are borrowed within the guidelines of copyright legislation.

How do I request items from ILL?

Log into your ILL account using your A&M-Central Texas username (full email) and password, select the appropriate request form (book, article, etc.), fill in your citation information if it didn't auto-populate, and click "Submit."

Who may borrow or request materials?

Current A&M-Central Texas students, faculty, and staff.

How many items may I borrow?

A&M-Central Texas students and staff may have up to 20 items borrowed on their account at one time. A&M-Central Texas faculty may have up to 50 items borrowed on their account at one time.

How do I get my items?

Most journal articles will be available via the internet. You will be sent an email with a link for access. If you prefer print, articles and loan materials can also be shipped to your campus. Simply choose your campus location and delivery method on the User Information page pull down menu in ILLiad.

How much does it cost?

There is no cost for A&M-Central Texas's ILL Service. If loaning libraries charge fees, you will be notified to determine if you wish to pay these additional charges. You are responsible for all interlibrary loan charges, including fees for overdue or lost materials. Effective September 1, 2009, the library will charge $1.00/day late fees for overdue interlibrary loaned materials.

How long will it take?

Expect to wait between 1-2 weeks, and plan your research accordingly. Patrons will be notified if we are unable to locate requested items.

How will I know when items are received?

Patrons are notified by email. Requested items are sent to the campus indicated during Tipasa registration, or they are delivered electronically.

What may not be requested?

Most libraries will not lend entire periodicals, rare or fragile materials, reference books, recordings, videos, and other audio-visual materials.

How long may I keep borrowed materials?

The usual loan period is between 2 and 5 weeks, however, there may be variation between loaning libraries. Due dates will be clearly marked on each item. Patrons may request renewals through their Tipasa account or by contacting the ILL Library Associate, Carolyn Holloway (, (254) 519-5769).

What are the alternatives?

Who can I call for additional help?

Please contact Carolyn Holloway at 254-519-5769 or Margaret Dawson at 254-519-5743 or 5798.

ILL Library Associate

Carolyn Holloway's picture
Carolyn Holloway
University Library
Room 205G

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